Privacy Policy

Privacy Policy

1. Scope

This privacy policy (“ Privacy Policy ”) describes how Studiosunlife, Inc. and its affiliates, Studio Fitness and Studiosunlife.com ("Studio Fitness") collects, uses, and discloses your Personal Information when you visit our website, use our services, or download our mobile application (collectively, the “Service”). This Privacy Policy applies wherever our Services link directly to the policy and is incorporated by reference into the Studio Fitness Terms of Use located at https://studiosunlife.com/privacy.

Personal Information Defined. Studio Fitness considers "Personal Information" to include information that alone, or when combined with other information may be used to identify, contact, or locate you. Personal Information does not include information that has been anonymized so that it does not allow anyone to identify a specific individual.

2. About Studio Fitness

Studio Fitness is an all-access fitness courses for studio and online fitness classes. Through our platform, Studio Fitness allows consumers to easily discover, book, and attend a diverse range of in-person, or on-demand fitness, wellness, and recreational classes and courses offered by Studio Fitness.

3. Acknowledgement and Updates

Use and Acceptance. By using Studio Fitness and accepting the Terms of Use, you also acknowledge this Privacy Policy. If you do not agree with our privacy practices as described in this Privacy Policy, you must not use the Studio Fitness.

New Uses of Personal Information and Other Information. From time to time, Studio Fitness may use Personal Information for new, unanticipated uses not previously disclosed in our Privacy Policy. If our information practices change regarding information previously collected, Studio Fitness will take reasonable efforts to provide notice and obtain consent to any such uses as may be required by law.

Posting of Revised Privacy Policy. Studio Fitness will post any adjustments to the Privacy Policy on this web page. The revised version will be effective at the time it is posted. If you are concerned about how your information is used, bookmark this page and read the Privacy Policy periodically.

4. Personal Information We Collect

We collect and use certain types of Personal Information for various reasons depending on how you interact with Studio Fitness. The following describes the types of Personal Information we collect.

a. Personal Information We Collect Directly From You

We may collect Personal Information directly from you when register for, subscribe to, and use, our Studio Fitness, including if you register for an account, book a course or class, or otherwise communicate with us. The Personal Information you provide directly to us may include:

  • Contact Information and Account Details
    To register on our Studio Fitness App, you must submit your full name, mobile number, email address, password. In addition, some Fitness coaches may require the submission of certain information such as your gender, profile image or other information to register for their classes.
     
  • Message Contents
    We may also collect Personal Information when you interact with our social media platforms such as sending a direct message to our customer support team or leaving a comment on our pages.
     
  • Audio, Visual, or Similar Information
    If you speak with our customer service team by phone, we may collect a recording for quality assurance and training purposes.
     
  • Preferences
    We may collect information about your use of our Services, your class/courses preferences, health and wellness preferences, your communications preferences, and other preferences you may select in your course or class or when using our Studio Fitness.

b. Personal Information that is Passively or Automatically Collected

  • Device Identifiers
    When you visit our site or use our mobile application, we may automatically collect information such as IP address, unique device identifier, IMEI and TCP/IP address, operating system, mobile device carrier information, and other information about your computer or device. We may also collect information about your browser type and browser language.

5. How We Use Personal Information

We may use the Personal Information we collect for the following purposes:

  • to facilitate the operation of courses or classes Studio Fitness provides, including to enable you to browse and register for fitness classes or courses;
  • to communicate with you about our courses or classes, your account, technical support, and if you contact us with a question or concern. With your consent, we may also use Personal Information to send SMS messages regarding our Services;
  • to contact you with surveys and information regarding our courses or classes and those of our business partners that we believe may be of interest to you. This may include commercial emails sent on behalf of ourselves, our affiliates, and our advertisers;
  • to allow you to participate in email sweepstakes or contests, with your consent;
  • to mitigate fraud and protect Studiosunlife and others;
  • to comply with lawful court orders, law enforcement requests, or other legal requirements; and
  • we may use Personal Information for purposes not provided for in this Privacy Policy, but if we do, we will notify you (and, if necessary, obtain your consent) before using your Personal Information in this way.

6. How We May Disclose Personal Information

To the extent permitted by applicable law, we may disclose Personal Information with the following categories of data recipients in connection with the performance of our services and for our business operations:

  • Fitness Trainers
    Studio Fitness may provide Personal Information, such as your name and email address, to our Fitness trainers when you book a class with them.
     
  • Health and Fitness Tool Providers
    With your consent, we may share your Personal Information related to activities performed under the course or class if you choose to integrate such activities with other health and fitness tools and applications.
     
  • Sweepstakes Providers
    Studio Fitness may allow you to participate in email or social media sweepstakes, contests, or other promotions which may involve the sharing of your Personal Information with other brands, media outlets, or third-party affiliate marketers (subject to their own terms of service/use and privacy policy agreements).
     
  • Protection of Studio Fitness and Others
    We may disclose Personal Information if required to do so by law, or if we believe in good faith that such disclosure is reasonably necessary to comply with legal obligations. We may also disclose Personal Information to protect our rights and the rights of others. This may include exchanging information with other companies and organizations for fraud protection, spam/malware prevention, and similar purposes.
     
  • Corporate Transactions
    As we continue to develop our business, we may buy, merge, or partner with other companies. We may disclose Personal Information as part of those transactions (including in contemplation of such transactions, e.g., due diligence). Where possible we will do so under appropriate confidentiality agreements.
     
  • With Your Permission
    We may disclose Personal Information in ways not described above. If we do so, we will notify you and, if necessary, obtain your consent.

7. Cookie Policy

Our websites use cookies, tags, and similar tracking technologies (“ Cookies ”) to provide, customize, evaluate, and improve our Services. A Cookie is a small piece of text that is placed on your website browser when you visit a website. These include our own first-party Cookies as well as third-party Cookies of our service providers and marketing partners. Some Cookies are only stored temporarily and are destroyed each time you close your web browser. Our websites also use persistent Cookies, which do not delete when you close your browser and may collect and store data for a set period of time after you’ve left our website.

  a. How we Use Cookies

  • Website Operation
    Cookies help us run our websites securely and enable basic functions like page navigation.
     
  • Performance and Analytics
    Cookies help us analyze how you interact with our websites. These Cookies enable us to monitor and improve website performance, Services, and your experience.
     
  • Advertisements
    Cookies allow us to deliver advertisements that are meaningful to you. Our advertising partners may use Cookies to collect Personal Information about you over time and across different websites to deliver relevant advertising and measure the efficiency of the advertisements.

  b. How to Manage Cookies
  If you wish to prevent cookies from tracking your activity on our Sites or visits across multiple websites, you can set your browser to         block certain cookies or notify you when a cookie is set; you can also delete cookies. The “Help” portion of the toolbar on most                   browsers will tell you how to prevent your device from accepting new cookies, how to have the browser notify you when you receive a     new cookie, or how to delete cookies. Visitors to our Sites who disable cookies will be able to browse the Sites, but some features may     not function.

  We are not responsible for the completeness, effectiveness, or accuracy of any third-party opt-out options or programs.

8. Do Not Track

Some web browsers and mobile operating systems offer a “Do Not Track” setting you can activate to signal your preference not to have data about your online browsing activities monitored and collected. At this time, our websites and Services do not recognize “Do Not Track” signals.

9. Security

Studio Fitness takes steps to ensure that Personal Information is treated securely and in accordance with this Privacy Policy. Unfortunately, Studio Fitness cannot ensure or warrant the security of any information you transmit through the Service, and you do so at your own risk. Studio Fitness does not accept liability for unintentional disclosure. You are solely responsible for maintaining the security of any login credentials you create to access and use our Services.

10. Your Privacy Choices

We make available various methods for you to manage your Personal Information and exercise privacy rights. You may have the option to request the following:

  • Request to Access
    Generally, you can access all your Personal Information by logging into your user account. You may also ask us to provide you a copy of this information.
     
  • Request to Correct
    You can login to your user account and correct inaccurate information directly. For any Personal Information you are unable to correct, you can request that we take steps to correct or update this incorrect information.
     
  • Request to Delete
    You have the right to request that we delete personal information that we collected from you. Once we receive and confirm your verifiable request, we will delete or de-identify your personal information.
     
  • Opt-Out
    You can opt-out of email and other marketing communications from us by using the unsubscribe link provided in the email you receive. Note that opting out of these emails will not mean we never contact you again, as we may still need to send you transactional emails about your account and the Services you use.

11. Data Retention

We will retain your Personal Information for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law. The criteria used to determine our retention periods include:

  • The length of time we have an ongoing relationship with you and provide the Studio Fitness courses or classes to you (for example, for as long as you have an account with us or keep using the Studio Fitness);
     
  • Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or
     
  • Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).

12. Data Deletion

Upon termination or cancellation of the account, Studio Fitness shall, no later than 30 days, at the request of the customer, delete customer data that is in its possession or control except where such data that is required by applicable law to be retained either in whole or in part, or otherwise that are archived on back up systems which Studio Fitness shall securely isolate, protect from any further processing and eventually delete.

13. Contact Us

If you have any questions or queries regarding this privacy policy, you can contact us via email at info@studiosunlife.com.